1.1 Site (hereinafter “www.iyoo.io”): IYOO

1.2 Publisher (hereinafter “the publisher”):

TCHAK'S Group with capital of $10,000,000 registered with the DELAWARE RCS under number ………….. and whose head office is located at 1111B S Governors Avenue - #6828 - Dover, DE 19904, represented by Flavien TCHAKOUTE, in his capacity as PRESIDENT Email address: [email protected] Publication director: FLAVIEN TCHAKOUTE

1.3 Host (hereinafter “the host”):

HOSTINGER whose headquarters is located in LUXEMBOURG.

2 - Access to the site

Access to the mobile application and its use are reserved for strictly personal use. You agree not to use this platform and the information or data contained therein for commercial, political, advertising purposes or for any form of commercial solicitation, including the sending of unsolicited emails.

3 - Platform content

All brands, photographs, texts, comments, illustrations, animated or non-animated images, video sequences, sounds, as well as all computer applications which could be used to operate this platform and more generally all elements reproduced or used on the platform are protected by the laws in force regarding intellectual property.

They are the full and complete property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings upon becoming aware of these unauthorized uses does not constitute acceptance of said uses and waiver of prosecution.

4 - Platform management

For the proper management of the platform, the publisher may at any time:

- Suspend, interrupt or limit access to all or part of the platform, reserve access to the platform, or to certain parts, to a specific category of Internet users;

- Delete any information that may disrupt its operation or contravene national or international laws;

- Suspend the platform in order to carry out updates.

5 - Responsibilities

The publisher cannot be held liable in the event of a failure, breakdown, difficulty or interruption of operation, preventing access to the platform or one of its functionalities.

The platform connection hardware you use is your sole responsibility. You must take all appropriate measures to protect your equipment and your own data, particularly from viral attacks via the Internet. You are also solely responsible for the sites and data that you consult.

The publisher cannot be held responsible in the event of legal proceedings against you:

- due to use of the site or any service accessible via the Internet;

- due to your non-compliance with these general conditions.

The publisher is not responsible for damage caused to you, third parties and/or your equipment as a result of your connection or use of the platform and you waive any action against it as a result. If the publisher were to be the subject of an amicable or legal procedure due to your use of the platform, it may turn against you to obtain compensation for all damages, sums, convictions and costs which could arise. of this procedure.

6 - Hypertext links

The establishment by users of any hypertext links to all or part of the platform is authorized by the publisher. Any link must be removed upon simple request from the publisher.

Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights to the content present in said link.

When you create an account, sell or buy a product on the IYOO platform, browse our social network or when you send us a complaint for example, the company TCHAKS Group, data controller, collects certain data in order to meet your needs but also in order to improve the quality of the services offered to you.

To enable you to make informed choices about the use of your personal data, IYOO strives to be as transparent as possible and invites you to read this policy regarding the protection of your personal data.

Furthermore, the presence of a Data Protection Officer (DPO) testifies to the importance given to compliance with the provisions of Law No. 78-17 known as “Informatics and freedoms” within IYOO.

You can exercise all of your rights arising from articles 38 to 40-1 of the Data Protection Act by telling us the precise subject of your request and sending it to: TCHAKS Group - Legal Department (DPO) – at data @iyoo.io.

N.B.: This email address is only intended to receive requests relating to the Data Protection Act. Please do not use it to send your other requests and/or documents (particularly relating to our obligation of vigilance referred to below); these will not be taken into account.

You can also send your complaints to a Supervisory Authority (the CNIL for example).

As a trusted third party, IYOO guarantees the total security of your personal information.

The principles listed in this “Privacy and cookies” policy do not prevent the assignment or transfer of all or part of IYOO’s activities to one or more third parties.


1. Account data

Personal information collected from members, sellers and buyers, at the time of their registration on the IYOO Platform and subsequently (title, surname, first name, date of birth, user name, postal and electronic addresses, password, information relating to the means of payment, orders as well as connections and navigation on IYOO and communications with other members) are necessary for:

(I) Create and manage your account and ensure the smooth running of transactions (execution of the contract);

(II) Comply with the legislative and regulatory provisions in force and/or any decision of a competent judicial authority, comply with our legal obligations in terms of vigilance (compliance with legal obligations);

(III) Send you our commercial offers, fight against fraud, improve the services offered to you and offer you new ones, carry out statistics and analyzes and, possibly;

(IV) Send you commercial offers from our partners by email or SMS, if you have chosen (consent).

For example, this information will allow us, in the event of a purchase, to transmit your postal details to the seller to ensure the proper delivery of the purchased product. A seller operating on IYOO does not, at any time, have access to your email address or your telephone number, except in the event that you have chosen the “Collection from the seller” option or imperative commitment from the Seller to comply with the provisions of the Data Protection Act with IYOO, and for the sole purpose of the proper execution of your order and the legal obligations attached to it.

Likewise, if you are a seller on IYOO, we may be required to transmit personal information about you to your buyers for the purposes of proper execution of their order and implementation of their guarantees, if applicable.

Please note that we may be required by law, or in order to perform our contract with you, to collect some of your personal information. Failure to provide this information could prevent or, at the very least, delay our performance of these obligations. We will keep you informed whether this information is mandatory or not and the consequences of not providing it.

At any time, you can modify this information from the “My information” section of your IYOO account.

Furthermore, your information is analyzed as part of the prevention of fraud risks. The checks carried out for this purpose may result in the suspension of the execution of your order or, if the result of the analysis does not guarantee its security, cancel it, but also the suspension of your sales and your inventory, if you operate as a seller. The occurrence of an incident (unpaid due to fraudulent use of a means of payment, delivery fraud, repeated sales of prohibited products, generation of high cancellation and/or complaint rates, etc.) will result in your data being included in a blacklist, which may, during future orders, lead IYOO to carry out additional checks, to refuse you a means of payment or to offer you a means of payment alternative, or even potentially refuse your order or the sale of new products. This processing has been authorized by the CNIL (deliberations no. 2015-387 and no. 2016-104).

Your information is kept for as long as you are active on the IYOO Platform, but also for the additional period allowing us to comply with our various legal obligations (10 years). At the end of these periods, your personal data is completely anonymized.

We expressly remind you that your communications with other members of the IYOO Platform (in particular your co-contractor in the context of a sale) are accessible to us and may be used to arbitrate a possible dispute.

2. Competitions

When organizing competitions, IYOO may collect certain personal data about you and share it with its partners. This data is necessary to take your participation into account, and, where applicable, to award the prize. They may also be used to send you personalized offers, if you expressly consent to this.

3. Communications and prospecting (in the form of email, SMS, telephone call and postal mail) from IYOO and its partners

We may communicate with you about your transactions on the Platform and to send you information, including mandatory legal information, by email and/or SMS.

In addition, in order to offer you more personalized content and/or privileged offers relating to our services, IYOO will send you, upon registration on the IYOO Platform, by email:

- newsletters;

- advice and tips;

- surveys ;

Certain offers may also be sent to you by SMS or by “push” notification to your mobile phone, unless you object.

In addition, subject to your express prior agreement, you can choose to receive information or personalized offers from our partners (in the form of email and SMS). To do this, we will send them your contact details as well as information relating to your transactions on the IYOO Platform. These partner offers will be automatically sent to you by telephone call and postal mail, unless you object.

If you create an account as a Professional Seller, you are also likely to receive commercial communications from IYOO and/or its partners, by newsletters and/or by telephone, with the aim of promoting your activity on the Platform.

4. Recipients of your data and data transfers to third countries

We are required to make a certain number of subcontractors recipients of some of your account and browsing data, for the following purposes:

- security of payments;

- management of insurance taken out;

- the optimization of our Platform and the sending of our newsletters.

Finally, we remind you that some of the members, sellers or buyers, with whom you carry out transactions, are established in states located outside the African continent. Therefore, transfers of your personal data to these countries may take place. These transfers are then necessary for the execution of the contract between you and this member.

On all occasions, we ensure that these recipients process your information in accordance with our instructions, in compliance with the “Informatique et Libertés” law of January 6, 1978 and undertake to implement appropriate security and protection measures. of the confidentiality of your data. We remind you that, if you choose to use another Service, your data will be processed in accordance with its data use policy.


Documents to provide

If you are subject to verification measures, you will be responsible for providing as soon as possible a copy of your valid identity documents, as well as proof of address. If you act as a Seller, you will need to provide information relating to your business and, where applicable, your company (in particular statutes, capital structure, identity of the main partners and managers, etc.).

Activation of the Creator's account may be suspended until identity verification has been fully completed.

Photographs and representation of products

The product photographs, accompanying their description, are not contractual and do not bind the publisher.

Applicable law

These conditions of use of the site are governed by French law and subject to the jurisdiction of the courts of the publisher's head office, subject to a specific attribution of jurisdiction resulting from a particular law or regulation.

Contact us

For any questions, information on the products presented on the site, or concerning the site itself, you can leave a message at the following address: [email protected].